Chauffeur Drive vehicles –
For Economy/Executive cars:
a ) Cancellation made more than 3 hours before the duty reporting time: Nil.
b) Cancellation within 3 hours before dispatch or no show once the car has left garage: Half day (4hr/40kms).
For Luxury, Royale, Vans and Coaches:
a) Cancellation made more than 48 hours before the duty reporting time: Nil.
b) Cancellation charges up to 48 hours before dispatch or no show once the car has left our garage: Full Day (8hr/80kms).
For Self Drive Bookings –
a) Zero cancellation fee if the booking is cancelled before 24 hours.
b) If booking is cancelled within 24 hours, 30% of the total fare will be charged.
c) In case of No show, 50% of the total fare will be charged.
Credit Card Payment: ECOS I Mobility and Hospitality Pvt Ltd is authorized to charge the final bill amount upon the completion of your service. In case of “No Show” or “Cancellation”, ECOS I Mobility and Hospitality Pvt Ltd will be authorized to charge retention as per terms for No show and cancellation.
Refund will be made within 8 working hours or next business day after cancellation upon payment as per the cancellation policy.
You can cancel your booking through website, app or support team. Cancellation charges will be applicable as per cancellation policy which is as follows:-
i. Cancellation made more than 24 hours before the booking start time, no cancellation charge will
ii. Cancellation made less than 24 hours before the booking’s start time/ No show: 50% of the
base fare or 1 day Rental or 12 hour rent (whichever is higher) will be charged as cancellation
ECO (S) Mobility & Hospitality Pvt. Ltd
238, Second Floor,
Okhla Industrial Estate.
Phase – 3. New Delhi – 110020
011 4079 4079
Billing and Shipping
NOTE:- Rates are subject to availability of the vehicle & duration of the rental. Rates quotations are sent privately to customer’s email address.